Terms of service

Terms of Service

Overview

This website is operated by Ayam Station. Throughout the site, the terms “we”, “us” and “our” refer to Ayam Station. By visiting our website or purchasing from us, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Products and Information

We aim to describe and display our products accurately. Product packaging, colours, presentation, ingredients, availability, and other details may change. Please read the product label and storage instructions supplied with the product before use.

Orders

Submitting an order is an offer to purchase. We may accept, reject, limit, or cancel an order when reasonably necessary, including for pricing errors, unavailable products, suspected fraud, payment problems, or incorrect customer information. An order is accepted after payment is successfully processed and we confirm the order.

You must provide accurate and complete billing, delivery, phone, and email information. Review your order carefully before submitting it. Cancellation requests are handled according to our Return and Refund Policy.

Prices and Payment

Prices are shown in Malaysian Ringgit unless stated otherwise. Applicable shipping charges and other charges are displayed during checkout. Prices, products, and promotions may change without notice. Payment must be completed using a payment method available at checkout.

Shipping, Returns, and Refunds

Shipping coverage, charges, and delivery estimates are described in our Shipping Policy at https://ayamstation.com/policies/shipping-policy.

Returns, damaged or incorrect items, cancellations, and refunds are handled under our Return and Refund Policy at https://ayamstation.com/policies/refund-policy.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account. You must notify us if you believe your account has been used without authorization.

Acceptable Use

You may use this website only for lawful purposes. You must not misuse the website, interfere with its operation, introduce malicious software, attempt unauthorized access, collect other users’ information without permission, or use the website in a way that violates applicable law or another person’s rights.

Intellectual Property

The Ayam Station name, branding, website design, text, graphics, images, and other content are owned by or licensed to Ayam Station unless otherwise stated. They may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

Third-Party Services

Our store is hosted by Shopify. We may also use payment providers, couriers, and other third-party services to operate the store and fulfil orders. Their services may be subject to their own terms and policies. Ayam Station remains the seller of products purchased from this store.

Privacy

Personal information is handled according to our Privacy Policy at https://ayamstation.com/policies/privacy-policy.

Availability and Liability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free. To the fullest extent permitted by applicable law, Ayam Station will not be liable for indirect, incidental, special, or consequential loss arising from use of the website or products. Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer law.

Changes

We may update these Terms by publishing a revised version on this page. Changes apply from the date they are published.

Governing Law

These Terms are governed by the laws of Malaysia. Any dispute will be subject to the jurisdiction of the Malaysian courts, without limiting any mandatory rights available to consumers.

Contact

Questions about these Terms can be sent to ayamstation.my@gmail.com.